Store Policies
Return Policy
We do not offer refunds/returns on our products as they are personal use items like underwear and bathing suits. This way we can guarantee everyone gets a brand new bed.
We offer a wide range of styles and comfort levels so that you can try in our showroom and pick the model that suits you best.
This is how we manage to keep our overhead and margins low, so that we can offer you the best price possible.
We also believe that mattresses that are returned with other companies under a trial period often end up either resold as “demo models” or end up in the landfill, harming our environment.
Privacy & Safety
1. Introduction
Welcome to Dreamlife Beds. We are committed to protecting the privacy of our users and customers. This Privacy Policy outlines the information we collect, how we use it, and the choices you have regarding this information.
2. Data Collection
We collect the following information:
Personal Information: When you make a purchase or sign up for our newsletter, we may collect details such as your name, email address, shipping address, phone number, and payment information.
Usage Data: We collect information on how our website is accessed and used. This may include your IP address, browser type, or the pages you visit.
Cookies: We use cookies to enhance your experience. Cookies are small data files stored on your browser.
3. How We Use Your Information
To Process Transactions: We use personal information to process your purchases and ship your orders.
To Improve Our Services: The usage data helps us understand how our website is being used, aiding us in improving our services and your experience.
Communication: We may use your personal information to send newsletters, promotional offers, or other information that may interest you. You can opt out of these at any time.
4. Data Sharing
We do not sell or rent your personal data to third parties. However:
Third-party Service Providers: We might share your personal information with third parties to help us process payments, ship orders, or conduct other tasks related to our business operations.
Legal Obligations: We may disclose your data if required by law or in response to valid legal processes.
5. Data Security
We have in place physical, electronic, and managerial procedures designed to safeguard the information we collect. However, due to the inherent open nature of the Internet, we cannot guarantee complete security.
6. Children’s Privacy
Our website does not target children under the age of 13, and we do not knowingly collect personal information from children under 13.
7. Your Choices
Cookies: You can choose to disable cookies in your browser, but this may affect the functionality of our website.
Opt-out: You can opt-out of our newsletters or promotional messages by following the unsubscribe link in the email.
8. Changes to This Privacy Policy
We may update our Privacy Policy occasionally. We will notify you of any changes by posting the updated policy on this page.
9. Contact Us
For any questions or concerns about our privacy policy or your data, please contact us.
Wholesale Inquiries
Please contact us directly for wholesale inquiries via our Contact Us page.
Payment Methods
– We accept payment in store.